IBS offers its clients two types of support options:
- Complete Annual IT Support – for a low per device monthly fee we will provide you with 100% of your IT needs. Our service contract covers absolutely everything. You will never be charged anything additional for whatever you need. That’s right – pay one price and all labor needed is furnished under the contract. This allows our clients to easily budget for all of their IT needs. In addition, we offer discounts on parts equipment and new computers as needed.
- Hourly IT Support – Although in the long run our Annual IT Support plan is the most cost effective, we understand that some clients want to pay as they go. We have no issue with that and will supply IT Support on an hourly basis. The only caveat is that clients under contract do get priority service. Other than that, you can get the same high quality service at a reasonable hourly rate.